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We're going digital with delivery notes at SWS Hardware
1 min read

Embracing Digital Delivery Notes for a Better Experience

16 Jun 2025

We are delighted to announce a significant step forward in our commitment to sustainability and enhanced customer service. Effective from Monday 23rd June, we will be transitioning from traditional paper delivery notes to digital delivery notes.

This exciting change reflects our ongoing dedication to environmentally responsible practices and a seamless experience for our valued customers.

The shift to digital delivery notes offers a range of benefits designed to make your experience faster, more efficient, and more eco-friendly:

  • Faster and More Efficient: Say goodbye to waiting for paper notes! You'll now receive your delivery notes via email as soon as your order is dispatched. This provides you with real-time information instantly.
  • Environmentally Friendly: This transition significantly reduces SWS Hardware's paper consumption, directly aligning with the company's efforts to be more sustainable and lessen its environmental footprint.
  • Easier to Store and Access: No more misplaced or damaged paper notes! Your digital notes will be readily available in your email inbox for future reference. Plus, you can always check the progress of your order directly in your online customer account.

What This Means for Our Customers

Moving forward, when your order is dispatched, you'll receive an email containing your digital delivery note. This email will include all the essential information you'd typically find on a paper note, such as:

  • Your order number
  • Items included in the delivery
  • Quantity of each item
  • Your delivery address

We are confident that this transition will not only benefit the environment but also provide a more convenient and efficient service for all customers.

Questions?

If you have any questions about this new process, please don't hesitate to contact SWS Hardware's dedicated customer service team. You can reach them at [email protected] or by calling 01626 333900.

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